Social entrepreneur training village women beside a well and school, illustrating social entrepreneurship
Entrepreneurship

Quick answer: Social entrepreneurship uses business methods to solve social problems. Its key features are a clear social mission, innovation,

Two teams measuring their bar charts against each other with a giant ruler
Marketing & Sales

Quick answer: Benchmarking types by comparison partner: internal, competitive, functional, generic, collaborative and international. By what is compared: performance, process,

Manager presenting an employee with a trophy, bonus and career ladder
Entrepreneurship, Marketing & Sales

Quick answer: Employee reward systems combine financial and non-financial rewards. Financial: bonuses, incentives, profit sharing and long-term incentives such as

Manager giving an employee a trophy as colleagues applaud
Entrepreneurship, Management & HR

Quick answer: A reward system is needed because it motivates employees, recognises good performance, keeps top talent, raises job satisfaction

Shopper scanning a loyalty card with points, tiers and rewards around
Entrepreneurship, Marketing & Sales

Quick answer: The main types of customer loyalty programmes are points-based, tiered, paid membership, cashback, punch card, value-based, coalition, partner,

Manager at a crossroads of decision-making signposts
Marketing & Sales

Quick answer: Decisions can be made rationally (step by step), intuitively, incrementally, with heuristics or rules of thumb, by satisficing

Logistics team coordinating trucks, warehouse and customs from a planning desk, illustrating the logistics department
Marketing & Sales

Quick answer: The logistics department plans and runs the flow of goods from suppliers to customers. Its responsibilities include forecasting,

Shopper with an overflowing cart of impulse buys and packaging, illustrating grocery store disadvantages
Marketing & Sales

Quick answer: Grocery stores are convenient, but buying there has drawbacks: produce may be less fresh, store layouts encourage impulse

Shopper with a cart passing fresh produce and discount signs in a grocery store
Marketing & Sales

Quick answer: Buying from a grocery store gives you convenience, a wide variety of products in one place, regular discounts,

Entrepreneur climbing seven steps from training to launch, illustrating phases of an entrepreneurship development programme
Entrepreneurship

Quick answer: An EDP runs through three stages and seven phases. Pre-training: identification and promotion, then selection of participants. Training: