Marketing & Sales

Guides on marketing, advertising, sales management, distribution and retail, with Indian examples.

Sales director moving through planning, training and results review stages
Marketing & Sales

Quick answer: The sales management process has five stages: strategic sales planning linked to company goals, understanding the selling function

Sales command centre with forecasts, budgets and territory maps, illustrating sales management functions
Marketing & Sales

Quick answer: Sales management sets sales objectives and plans, forecasts sales, prepares budgets, sets terms and policies, designs and organises

Sales manager guiding salespeople from hiring to training and rewards, illustrating sales force management
Marketing & Sales

Quick answer: Managing a sales force follows a clear sequence: recruit and select salespeople, train and equip them, assign duties

Sales director linking team, customers and finance with a revenue line, illustrating sales management
Marketing & Sales

Quick answer: Sales management matters because sales bring in the revenue that keeps a business alive. It directs and controls

Sales manager coaching a diverse team with a CRM dashboard and globe
Marketing & Sales

Quick answer: Sales managers today face seven big shifts: managing long-term customer relationships with CRM, leading a more diverse salesforce,

Sales head reviewing a rising sales chart with a telescope on future markets
Marketing & Sales

Quick answer: Sales management has three core objectives, sales volume, contribution to profit and continuing growth, supported by leading and

Sales manager coaching a team at a funnel whiteboard, illustrating sales management
Marketing & Sales

Quick answer: Sales management plans, organises, directs and controls the sales force so the company meets its sales goals. It

Salesperson spotting prospects in a crowd with referral, directory and network icons
Marketing & Sales

Quick answer: You can find potential customers through existing customers and referrals, friends and influential contacts, direct observation and cold

Salesperson demonstrating a product face to face, illustrating personal selling
Marketing & Sales

Quick answer: Advantages of personal selling: two-way communication, tailored messages, relationship building, product demonstration, closing the sale, immediate feedback, less

Salesperson listening, demonstrating and closing a deal, illustrating functions of personal selling
Marketing & Sales

Quick answer: Personal selling is face-to-face selling by a salesperson. Its functions are to build trust, understand needs, explain and