Marketing & Sales

Guides on marketing, advertising, sales management, distribution and retail, with Indian examples.

Factory rep, shop assistant, field salesman and medical rep side by side, illustrating types of salesmen
Marketing & Sales

Quick answer: Salespeople can be grouped by who employs them and what they sell. Manufacturer’s, wholesaler’s, retailer’s and exporter’s salesmen

Smiling salesperson with sample case and notebook, illustrating qualities of a successful salesman
Marketing & Sales

Quick answer: Successful salespeople combine knowledge, personality and habits. They know their product, customers and competitors, communicate clearly and persuasively,

PR professional at a press conference with reporters and community, illustrating public relations
Marketing & Sales

Quick answer: Public relations is a planned, continuous effort to build mutual understanding between an organisation and its public. It

Press kit, camera, newsletter, microphone and event banner, illustrating tools of public relations
Marketing & Sales

Quick answer: Public relations teams use press releases, press kits, photographs and feature articles to work with the media; brochures,

Marketing manager on a loop of target, measure, compare and adjust, illustrating marketing control
Marketing & Sales

Quick answer: Marketing control keeps marketing activities on track in four steps: set performance standards (for example sales, market share

Marketing manager comparing planned and actual sales on a dashboard, illustrating marketing control
Marketing & Sales

Quick answer: Marketing control means checking marketing results against plans and correcting gaps. Its objectives are to make sure marketing

Auditor examining campaign boards and customer data with a magnifying glass
Marketing & Sales

Quick answer: A marketing audit is a thorough, systematic, independent and periodic review of a company’s marketing environment, objectives, strategies

Supermarket aisle with free samples, coupons, a gift offer and a contest wheel
Marketing & Sales

Quick answer: Consumer sales promotions are short-term incentives aimed at end users to pull them into buying. The main techniques

Manufacturer giving a dealer a gift box and discount voucher
Marketing & Sales

Quick answer: Manufacturers motivate dealers and distributors with money, support and recognition. Financial tools include special discounts, trade, advertising, buy-back,

Sales team receiving trophies and bonuses beside a product demo table
Marketing & Sales

Quick answer: Salesforce promotion techniques motivate a company’s own salespeople and dealers to sell more. The main ones are sales